Saboteur contagion occurs when one person expresses anxious thoughts, which then permeate to the rest of the team. It’s like a spilled glass of milk, where one person spills it and then a number of people share it.
— Elliot Ng

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It can be tough enough to manage your own stress. But how can you, as a manager, help the members of your team handle their feelings of stress, burnout, or disengagement? What can you do to help your team, post the pandemic and as we head into the unknown with the economy? Today on the show, we’re excited to have Elliot Ng, he is going to share his experience and advice on how to manage your team’s anxiety.

Elliot is a digital executive and Certified Professional Co-Active Coach (CPCC) focusing on transforming careers. His vision is to build many bridges to connect us all in our leadership transformation journey. He helps technology leaders to discover their career visions and guides them to manifest promotions. His professional background helps him decipher between signals and potentials when others see noise and chaos —whether in disorganized operations or poorly functioning teams.

In this episode we discuss:

  • What an anxious team looks like

  • Sources of anxiety including personal anxiety and collective anxiety

  • How anxiety affects the team’s effectiveness

  • Action steps you can take as a leader /manager to lower the volume of anxiety and reduce reactivity

  • The bigger goal that you want to achieve as a leader/ manager as a result of managing your team's anxiety

What type of achiever are you? Take the quiz

I try to balance between empowering people versus problem-solving for people. I tried to set more context and tell meaningful stories for people to understand why we do this.
— Elliot Ng